Trellix ePO System Admin - System Engineer - Level 3

Carson Solutions, LLC

Today
Top Secret/SCI
Unspecified
Polygraph
IT - Hardware
Annapolis Junction, MD (On-Site/Office)

DUTIES AND RESPONSIBILITIES

  • Lead the implementation and deployment of the 1E application across the organization's end user environment.
  • Assess and monitor customer end user experiences using 1E to identify areas for improvement and optimize performance.
  • Collaborate with IT teams and stakeholders to integrate 1E with existing Splunk and SCCM environments, leveraging synergies to maximize operational efficiency.
  • Develop and implement strategies for continual service improvement and security enhancement initiatives.
  • Utilize analytical tools and metrics to measure and report on end user experience, performance, and compliance metrics.
  • Provide technical expertise and support for troubleshooting and resolving issues related to 1E, Splunk, and SCCM environments.
  • Ensure compliance with IT policies, procedures, and regulatory requirements.
  • Conduct training sessions and create documentation to educate end users and IT teams on using 1E effectively.
  • Stay current with industry trends and emerging technologies in end user experience management and IT operations.
  • Leverage Splunk and SCCM tools where 1E cannot perform to support complete tools cohesion from a program perspective.
  • Utilize Splunk and SCCM tools in areas where 1E is not applicable to ensure comprehensive tool integration from a programmatic standpoint.
  • Continuously assess end user performance through thorough analysis to identify reasons for underperformance, collaborating with service owners to develop improvement strategies and plans.


REQUIREMENTS & EXPERIENCE

TS/SCI CLEARANCE WITH FS POLY REQUIRED

Mandatory Skills:

Direct experience in the implementation, administration, and configuration of Trellix ePO in a global enterprise environment

Strong working knowledge of Trellix Endpoint Security (ENS) Product

Education:

HS/GED w/25 years of experience

Bachelors w/20 years of experience

CompTIA Security+ CE

Desired Skills:

Customer focused and result oriented

NetApp OnTap

Strong organizational, communication, and collaboration skills

Trellix Endpoint Removal and Endpoint Storage Scanning Protection

Salary:

The likely salary range is up to $164K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

GWGES-0089

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