Today
Top Secret/SCI
Unspecified
Full Scope Polygraph
Fort George G Meade, MD (On-Site/Office)
IT Field Support Specialistto support our end-user community by providing Tier 2 and Tier 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
Requirements
Minimum education and experience level: High school/GED and a minimum of five (5) years of experience. Equivalent education and experience: Associate's degree and two (5) years of experience. Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches. Demonstrated ability to read and understand technical manuals and schematics. Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access). Able to manage time and priorities effectively. Able to work efficiently with minimal supervision. Proficient in working with end-users remotely. Demonstrated expertise in Microsoft Windows 7 and 10. Familiar with Active Directory security and policies. Excellent analytical and problem solving skills. Outstanding communication skills to relate with team members and support workers. Must be able to drive a company vehicle. Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management
Benefits
PTO: Our variable PTO plan lets you decide the amount that's best for you. Choose as few as 2 weeks or as much as 6 weeks.
Holidays: 10 annually
401k: 5% Company match; fully-vested from Day 1
Quarterly Bonus: Totaling 2.5% of your base salary annually
Pay for any extra hours in cash or comp time
Pay for unused holidays or comp time
Training Budget: Up to $5,250 annually
Cell Phone/Internet Allowance: Monthly reimbursement up to $75
Gym/Health Club Membership: Monthly reimbursement up to $50
Personal Technology Allowance: Up to $500 annually
Cool Logo Wear: At least $100 annually
Health Insurance: Provided through CareFirst Blue Cross/Blue Shield. Three plans to choose from - HSA Silver, HMO Platimun, PPO Platimum. FiveTwelve covers 80% of the premium for employees and their dependents.
Dental and Vision Insurance: Provided through CareFirst Blue Cross/Blue Shield. FiveTwelve covers 100% of the premium for employees and their dependents.
Short Term and Long Term Disability: FiveTwelve pays 100% of premium
Referral Bonus: Up to $10,000 for fully-cleared referrals
- Conducts site surveys
- Assesses and documents current site configuration and user requirements
- Analyzes existing requirements and prepares specifications for hardware acquisitions
- Prepares engineering plans and site installation Technical Design Packages
- Develops hardware installation schedules
- Prepares drawings documenting configuration changes at each site
- Prepares site installation and test reports
- Configures computers, communications devices and peripheral equipment
- Trains site personnel in proper use of hardware
- Builds specialized interconnecting cables
- Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
- Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
- Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
- Updates technical drawings using AutoCAD software as needed
Requirements
Minimum education and experience level: High school/GED and a minimum of five (5) years of experience. Equivalent education and experience: Associate's degree and two (5) years of experience. Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches. Demonstrated ability to read and understand technical manuals and schematics. Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access). Able to manage time and priorities effectively. Able to work efficiently with minimal supervision. Proficient in working with end-users remotely. Demonstrated expertise in Microsoft Windows 7 and 10. Familiar with Active Directory security and policies. Excellent analytical and problem solving skills. Outstanding communication skills to relate with team members and support workers. Must be able to drive a company vehicle. Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management
Benefits
PTO: Our variable PTO plan lets you decide the amount that's best for you. Choose as few as 2 weeks or as much as 6 weeks.
Holidays: 10 annually
401k: 5% Company match; fully-vested from Day 1
Quarterly Bonus: Totaling 2.5% of your base salary annually
Pay for any extra hours in cash or comp time
Pay for unused holidays or comp time
Training Budget: Up to $5,250 annually
Cell Phone/Internet Allowance: Monthly reimbursement up to $75
Gym/Health Club Membership: Monthly reimbursement up to $50
Personal Technology Allowance: Up to $500 annually
Cool Logo Wear: At least $100 annually
Health Insurance: Provided through CareFirst Blue Cross/Blue Shield. Three plans to choose from - HSA Silver, HMO Platimun, PPO Platimum. FiveTwelve covers 80% of the premium for employees and their dependents.
Dental and Vision Insurance: Provided through CareFirst Blue Cross/Blue Shield. FiveTwelve covers 100% of the premium for employees and their dependents.
Short Term and Long Term Disability: FiveTwelve pays 100% of premium
Referral Bonus: Up to $10,000 for fully-cleared referrals
group id: 10523675
