Systems Engineer

I. Company Summary
Rampant employs a diverse range of talent to create an environment that fuels innovation and fosters continuous
improvement and success. At Rampant, you will have the opportunity to make an immediate impact by providing
information solutions and services in support of national security missions and government transformation for
Intelligence, Defense, and Federal Civilian customers. Rampant is an Equal Opportunity Employer.

II. Job Summary
• A Rampant Technologies Systems Engineer (SE) is a key resource that is a part of the Rampant team reporting to
the Principal Engineer overseeing the SE team to deliver innovative Cyber Security and IT solutions that are in
alignment with the company’s goals and our customer’s mission.
• The SE will be tasked to execute against Contract level programs/projects/sub-projects that are within their
immediate supervising PE’s contract portfolio and/or to matrixed sister contracts managed by other PEs.
• The SE position assists the Principal Engineers (PE) on their assigned Contracts with the planning and
support and implementation of existing and new contracts plus helps assess opportunities for expansion of
existing business and/or help identify net new opportunities.
• Key Measures of successful performance for SE:
o Contract measure – per contract, on-time delivery of assigned tasks that meet the contract scope,
standards, and stated deadlines per each contract/project assignment (barring no documented delays
or scope constraints imposed outside of the individual contributors span of control).
o Functional measure – annually renews key certifications associated with job description and actively
engages in at least 1 training program per year that supports the job/mission.
o Company measure - consistently demonstrates the company’s Core Values – PRIORITIZING QUALITY &
PROFESSIONALISM, INNOVATION AND EVOLUTION, DEMONSTRATING INTEGRITY, WE EXIST TO
ASSIST- OPS IS TOPS, AND CONTINUOUS IMPROVEMENT

III. Essential Duties & Responsibilities
• Functional Responsibilities:
o Subject Matter Expert for assigned systems, processes, and duties
o Configure and manage UNIX/Linux and Windows (or other applicable) operating systems and
installs/loads operating system software, troubleshoot, maintain integrity of and configure network
components, along with implementing operating systems enhancements to improve reliability and
performance
o Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for
all the client/server/storage/network devices, mobile devices, etc.
o Optimize system operations and resource utilization, and perform system capacity analysis and
planning
o Support the design of systems, mission architecture and associated hardware
o Aid users in accessing and using IT systems
o Analyze and resolve complex problems associated with server and/or data center hardware,
applications, and software integration

, o Provide support for the escalation and communication of status to agency management and internal
customers
o Provide detailed analysis on issues identified and/or on support tickets assigned
o Provide support for the dispatch system and hardware problems and remains involved in the
resolution process

Contract/Project Support Responsibilities:
• Assist PE with Customer Relationship & Account Management (relationship building and Issues
escalation/remediation)
• Assist with PE with Contract/Program/Project Execution & Monitoring
o Critically evaluate information gathered from multiple sources; reconciling conflicts in information
gathered.
o Knowledge exchange with newly assigned team members
o Timely delivery against Tasking – technical work as assigned, contract documentation, quality reviews,
etc.
o PE may also designate a Level II Individual Contributor SE to act as a project lead to assist with larger
scale efforts (status reporting, act as primary point person on tasking that requires deliverables from
multiple team members, etc.).
o Tasking Status as defined by contract and/or PE - performs written check-ins/status and participates in
all contractually obligated status per contract and/or the Principal Engineer’s guidelines (virtual and/or
onsite as needed if different from normal office location)
o Provides timely feedback to Contract level PE if encountering challenges within a project that will
impact delivery and ensure both your direct manager PE and matrixed Contract PE is aware of any
schedule outages (time off/training)
o Contract escalation resolution – within the internal contract team and within customer as necessary
• Assist PE and Founders with the identification of upsell opportunities w/in existing contracts as well as
identifying new lead generation. And as warranted assist with RFI/RFPs necessary to garner new work.
• When assigned/matrixed to contracts outside of assigned PE’s portfolio of project – ensure lines of
communication stay open with both the Contract Manager and immediate supervisor/PE.
Team Aligned Responsibilities:
• Peer Mentoring – assist PE’s with constructive coaching, and mentorship to more junior team members
learning new components of their job.
• Remaining focused on mission/top priorities as assigned
• Participation in annual self-evaluations
• Adherence to the company’s core values, priorities and mission
• Continued focus and interest in development of skills that benefit the individual contributor and the
company’s mission.

IV. Key Skills, Education & Experience
• Education: Bachelor's degree in Computer Science, Information Assurance, Information Security System
Engineering, or related discipline. Five (5) years of additional SysAdmin/Engineering experience may be
substituted for a bachelor's degree.
• Required Experience and Skills:
o Minimum of eight (8) years’ relevant experience as a SA in programs and contracts of similar scope,
type, and complexity is required; ideally two+ (2+) years of direct experience in the same level/grade
for like role
o Possess a working knowledge and understanding of system administration interdependencies as part
of the Service Oriented Architecture (SOA)
o Well-versed in Red Hat Enterprise Linux environments
o Extensive experience installing, configuring, securing, maintaining, and troubleshooting large-scale
physical and/or virtual Linux environments
o Infrastructure automation tools such as Puppet or Ansible
o Version control with Git
o Enhanced troubleshooting skills within Linux as well as networking and storage technologies
o Scripting with Bash and Python
o DoD 8570 Compliant, IAT Level II required
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, o Must be able to effectively balance multiple projects and prioritize work in a fluid environment
o Ability to articulate business and technology needs/constraints to both technical and non-technical
project team members and end users alike
o Strong oral communication skills, including the ability to effectively interact with all levels of a contract
team
o Strong written communications skills, including the ability to produce clear and concise
recommendations, assessments, specifications, and integration/tasking documentation
o Experience working in a matrixed environment
o Self-starter/motivator and having a proactive and strategic mindset are a must
o Interacts with all levels of the company and its customers/partners with patience, courtesy, diplomacy,
and professionalism
• Desired Experience and Skills:
o Managing systems and repositories with Red Hat Satellite or Spacewalk
o IA principles and organizational requirements that are relevant to confidentiality
o SE experience in cloud and containerized environment
o Agile development and delivery experience
o Administration of VMware, Windows, AWS
o Managing Cisco and/or Juniper networking components
o Hands on experience and proficiency with the full Microsoft Office Suite and tools such as Microsoft
Project, Microsoft Visio
o Experience managing teams/direct reports in previous projects and or companies

V. Certifications & Credentials
• Must have certifications (certifications with * indicate willing to hire if certification is within 3-6 months of
finalizing):
o Active TS/SCI w/ Poly clearance required
o Security+ CE
• Nice to have certifications:
o RedHat centric certifications - RHCSA, RHCE, RHCS-Server Security & Hardening
o Pentest+
o CNVP
o CEH
o CISSP
o Professional Agile Leadership
o Other Linux or Security certificates not listed above
VI. Additional Responsibilities:
• Performs other duties as assigned.
• Adheres to other Performance measures as assigned during contract assignments and annual goals alignment.
VII. Language Skills
• All output, communications, materials will be generated in English.
VIII. Physical Demands
• Predominantly stationary but may have occasional light lifting of computer hardware during installations
• Travel less than 10%
IX. What We Can Offer You:
• A small company with big ideas where you can make an impact
• Rampant team members value the ability to balance quality work and their personal lives within the constraints
of their assigned mission/contracts
• We offer an outstanding benefits package including an annual education/professional development budget to
keep your skills sharp
• We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.




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