Network Support Analyst

PRIMARY RESPONSIBILITIES:
• Conduct network incident investigation.
• Identify and document network errors and solutions.
• Analyze network and telecommunications alarms and identify potential issues.
• Configure, test, install, troubleshoot, and maintain network devices such as firewalls, cryptographic devices, and routers to optimize performance and ensure the desired security posture is attained and maintained.
• Configure, test, install, troubleshoot, and maintain network devices, phone systems, including phone units, voicemail, switches, infrastructure, call manager systems, Video Teleconference (VTC) systems video recording/viewing/distribution systems, and related telecommunications trunk circuits.
• Configure, test, install, troubleshoot, and maintain network devices

o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:

 Medical, dental & vision
 Critical Illness, Accident, and Hospital
 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
 Life Insurance (Voluntary Life & AD&D for the employee and dependents)
 Short and long-term disability
 Health Spending Account (HSA)
 Transportation benefits
 Employee Assistance Program
 Time Off/Leave (PTO, Vacation or Sick Leave)