Yesterday
Secret
Senior Level Career (10+ yrs experience)
Engineering - Systems
LOCATION: _Fort Meade, MD -remote – 2 days per week on site
WORK SCHEDULE/HOURS: __40 hrs/per week ________________________
NEW POSITION/REPLACEMENT:__Replacement_______________________
REPLACEMENT FOR: ___ _________________________
SALARY RANGE: __$100K- $120K_____________________________
BILL RATE: ___________________________________________
PREFERRED START DATE:___ASAP____________________________
JOB DUTIES:
• Perform IT Service Management Process Support and IT Service Management Communications Support with an emphasis on automation. As the process expands across the agency
• Must engineering panels, working group, select leadership meetings.Accountable for:
◦ Record minutes to include attendees, and insights, action items, develops technical strategy instights.
• Establish and maintain the Agency (DISA) Automation Integrated Master Schedule (IMS) to track automation capabilities, identify redundancy, waste, and build efficiencies within programs and operations.
• Coordination and collection of all automation and orchestration efforts and technologies are tracked in a centrally managed inventory, with budget control and priority adjudication under the Agency (DISA) Automation Center of Excellence (ACE).
• Review, update and staff Agency (DISA) Automation Strategy as directed to provide direction and agreement across Operational and Programmatic integration and management.
• Assit in establishing and maintaining automation and orchestration implementation plans that tracks automation strategic plan objectives and goals to completion.
• Ensure that Agency (DISA) Automation is integrated within Enterprise Architecture to support architectural framework management across the agency.
• Establish and maintain Enterprise ACE SharePoint portal(s) that track, at a minimum but is not limited to, the following:
◦ All automation tools, projects, requests, development, performance metrics and maintenance.
◦ Development and Maintenance Scrum boards
◦ Tables/Tracking to bring SharePoint/Excel into ITSM+ and other outside sources
◦ Develop and maintain Enterprise dashboards and leadership reports
◦ Develop and maintain Enterprise reports and trending to provide information on automation processes to benefit business units, management, and customers
◦ Manage Integration Hub for Automation
• Provide subject matter expertise to analyze existing processes to identify and prioritize areas to implement automation.
• Analyze business processes, identify automation opportunities, assess automation feasibility, draft and monitor use cases
• Conduct analysis to identify automation potential, return on investment (ROI) and other benefits to support recommendations on automation.
• Generate solutions regarding platforms and/or enabling technology that deliver necessary automation for identified workflows
• Engagement with stakeholder. Work with Customer base to understand their needs and ensure the ACE delivers high-quality products that meet end-user requirements
• Provide knowledge and expertise in the following areas.
• SharePoint Online
• Automation tools such as UiPath
• Robotic Process Automation (RPA)
• Visual Basic (VB) Macros
• Microsoft Project Online
• Information Technology Infrastructure Library (ITIL) 4
• Exel
• MS Teams
REQUIRED SKILL SETS/EDUCATION/CERTIFICATES:
• SharePoint
• MS Project
• Excel
• ITIL helpful
CLEARANCE LEVEL: _Secret_____________
WORK SCHEDULE/HOURS: __40 hrs/per week ________________________
NEW POSITION/REPLACEMENT:__Replacement_______________________
REPLACEMENT FOR: ___ _________________________
SALARY RANGE: __$100K- $120K_____________________________
BILL RATE: ___________________________________________
PREFERRED START DATE:___ASAP____________________________
JOB DUTIES:
• Perform IT Service Management Process Support and IT Service Management Communications Support with an emphasis on automation. As the process expands across the agency
• Must engineering panels, working group, select leadership meetings.Accountable for:
◦ Record minutes to include attendees, and insights, action items, develops technical strategy instights.
• Establish and maintain the Agency (DISA) Automation Integrated Master Schedule (IMS) to track automation capabilities, identify redundancy, waste, and build efficiencies within programs and operations.
• Coordination and collection of all automation and orchestration efforts and technologies are tracked in a centrally managed inventory, with budget control and priority adjudication under the Agency (DISA) Automation Center of Excellence (ACE).
• Review, update and staff Agency (DISA) Automation Strategy as directed to provide direction and agreement across Operational and Programmatic integration and management.
• Assit in establishing and maintaining automation and orchestration implementation plans that tracks automation strategic plan objectives and goals to completion.
• Ensure that Agency (DISA) Automation is integrated within Enterprise Architecture to support architectural framework management across the agency.
• Establish and maintain Enterprise ACE SharePoint portal(s) that track, at a minimum but is not limited to, the following:
◦ All automation tools, projects, requests, development, performance metrics and maintenance.
◦ Development and Maintenance Scrum boards
◦ Tables/Tracking to bring SharePoint/Excel into ITSM+ and other outside sources
◦ Develop and maintain Enterprise dashboards and leadership reports
◦ Develop and maintain Enterprise reports and trending to provide information on automation processes to benefit business units, management, and customers
◦ Manage Integration Hub for Automation
• Provide subject matter expertise to analyze existing processes to identify and prioritize areas to implement automation.
• Analyze business processes, identify automation opportunities, assess automation feasibility, draft and monitor use cases
• Conduct analysis to identify automation potential, return on investment (ROI) and other benefits to support recommendations on automation.
• Generate solutions regarding platforms and/or enabling technology that deliver necessary automation for identified workflows
• Engagement with stakeholder. Work with Customer base to understand their needs and ensure the ACE delivers high-quality products that meet end-user requirements
• Provide knowledge and expertise in the following areas.
• SharePoint Online
• Automation tools such as UiPath
• Robotic Process Automation (RPA)
• Visual Basic (VB) Macros
• Microsoft Project Online
• Information Technology Infrastructure Library (ITIL) 4
• Exel
• MS Teams
REQUIRED SKILL SETS/EDUCATION/CERTIFICATES:
• SharePoint
• MS Project
• Excel
• ITIL helpful
CLEARANCE LEVEL: _Secret_____________
group id: 10109450
