Feb 27
Top Secret/SCI
Early Career (2+ yrs experience)
Full Scope Polygraph
IT - Support
Fort George G Meade, MD (On/Off-Site)
(U) Provides support for implementation, troubleshooting and
maintenance of Information Technology (IT) systems. Manages IT
system infrastructure and any processes related to these systems.
Provides support to IT systems including day-to-day operations,
monitoring and problem resolution for all of the
client/server/storage/network devices, mobile devices, etc. Provides
Tier 1 (Help Desk) and Tier II (Escalation) problem identification,
diagnosis and resolution of problems. Provides support for the
escalation and communication of status to agency management and
internal customers. Provides support for the dispatch system and
hardware problems and remains involved in the resolution process.
Configures and manages UNIX and Windows operating systems
and installs/loads operating system software, troubleshoots,
maintains integrity and configures network components along with
implementing operating systems enhancements to improve
reliability and performance.
maintenance of Information Technology (IT) systems. Manages IT
system infrastructure and any processes related to these systems.
Provides support to IT systems including day-to-day operations,
monitoring and problem resolution for all of the
client/server/storage/network devices, mobile devices, etc. Provides
Tier 1 (Help Desk) and Tier II (Escalation) problem identification,
diagnosis and resolution of problems. Provides support for the
escalation and communication of status to agency management and
internal customers. Provides support for the dispatch system and
hardware problems and remains involved in the resolution process.
Configures and manages UNIX and Windows operating systems
and installs/loads operating system software, troubleshoots,
maintains integrity and configures network components along with
implementing operating systems enhancements to improve
reliability and performance.
group id: 10523044
