Today
Top Secret/SCI
Mid Level Career (5+ yrs experience)
Full Scope Polygraph
IT - Support
Annapolis Junction, MD (On/Off-Site)
The ideal candidate for this Level 1 System Administrator position will have experience in Linux, Vmware, kvm virtualization, Storage arrays (NetApp), Ansible, Docker/Kubernetes, GitLab, DNS, NTP, FreeIPA, STE/STN tools LatteArt, and Nessus.
The Level 1 System Administrator (SA) manages IT system infrastructure and any processes related to these systems. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. The Level 1 System Administrator (SA) shall possess the following capabilities:
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/ server/ storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Minimum Requirements: Five (5) years of experience providing System Administration support and Bachelor's Degree in related technical discipline required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
Certification Requirement: IAT level II baseline certification as defined by DoD 8570.01-M is required.
The Level 1 System Administrator (SA) manages IT system infrastructure and any processes related to these systems. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. The Level 1 System Administrator (SA) shall possess the following capabilities:
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/ server/ storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Minimum Requirements: Five (5) years of experience providing System Administration support and Bachelor's Degree in related technical discipline required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
Certification Requirement: IAT level II baseline certification as defined by DoD 8570.01-M is required.
group id: 90989929
