Today
Top Secret/SCI
Mid Level Career (5+ yrs experience)
Full Scope Polygraph
IT - Support
Reston, VA (On-Site/Office)
Service Engineer 1
Strong college hire or 1-2 years of experience in service
operations. Demonstrated experience diagnosing/debugging
faults in complex services or distributed systems. Working
knowledge of enterprise network gear including routers,
switches, and load balancers. Working knowledge of enterprise
routing protocols and IP subnetting. Experience using common
diagnostic tools like Netmon, WinDBG, and Wireshark.
Experience with PowerShell, SQL, and Python scripting. Able to
diagnose and mitigate faults. Able to identify and drive recovery
levers with feature teams. Able to communicate effectively
through written and oral English. Able to interact with external
customers and partners on behalf of Microsoft. Demonstrated
experience diagnosing/debugging faults in complex services or
distributed systems. Hold active TS/SCI security clearance with
a FSP fully adjudicated by the designated
agency.
Service Engineer 2
SE-I skillset, plus: 2-4 years of experience
diagnosing/debugging faults in complex online services. Ability
to identify and script automatable problems, and perform work with
efficiency in mind. Hold active TS/SCI security clearance with a
FSP fully adjudicated by the designated agency.
Service Engineer Lead
SE-II skillset, plus: 6+ years of experience
diagnosing/debugging faults in complex online services.
Demonstrated ability to lead teams while performing on-shift
individual contributor work. Hold active TS/SCI security
clearance with a FSP fully adjudicated by the
designated agency
Strong college hire or 1-2 years of experience in service
operations. Demonstrated experience diagnosing/debugging
faults in complex services or distributed systems. Working
knowledge of enterprise network gear including routers,
switches, and load balancers. Working knowledge of enterprise
routing protocols and IP subnetting. Experience using common
diagnostic tools like Netmon, WinDBG, and Wireshark.
Experience with PowerShell, SQL, and Python scripting. Able to
diagnose and mitigate faults. Able to identify and drive recovery
levers with feature teams. Able to communicate effectively
through written and oral English. Able to interact with external
customers and partners on behalf of Microsoft. Demonstrated
experience diagnosing/debugging faults in complex services or
distributed systems. Hold active TS/SCI security clearance with
a FSP fully adjudicated by the designated
agency.
Service Engineer 2
SE-I skillset, plus: 2-4 years of experience
diagnosing/debugging faults in complex online services. Ability
to identify and script automatable problems, and perform work with
efficiency in mind. Hold active TS/SCI security clearance with a
FSP fully adjudicated by the designated agency.
Service Engineer Lead
SE-II skillset, plus: 6+ years of experience
diagnosing/debugging faults in complex online services.
Demonstrated ability to lead teams while performing on-shift
individual contributor work. Hold active TS/SCI security
clearance with a FSP fully adjudicated by the
designated agency
group id: 10119807
