Yesterday
Top Secret/SCI
Mid Level Career (5+ yrs experience)
Unspecified
No Traveling
Unspecified
Engineering - Systems
Stennis Ctr, MS (On-Site/Office)
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance: Top Secret/SCI
Primary Responsibilities
• User level maintenance support for VTC and multi-media systems and operate video conferences
• Provide support for CMS and JWICS infrastructure
• Provide A/V support for hosting facilities
• Periodic inspection and testing of conference rooms
• Maintain system phonebooks/directories
• Provide 24x7x365 support for the setup and operation of VTC and multimedia systems
• Maintain, setup, monitor, and troubleshoot video equipment for users
• Configure and troubleshoot VoSIP devices within Cisco Unified Call Manager
• Assist users with the use of video conferencing systems by providing personal instructions in the use of control interfaces and procedures
• Perform testing with secure mobile services
• Schedule and monitor video teleconferencing sessions
• Knowledge of Cisco Meeting Manager and Cisco Telepresence Management Suite
• Knowledge of Remedy and ServiceNow products and have an understanding of networks as well as voice/video equipment
Basic Qualifications
• BS degree and 2-4 years of prior relevant experience
• Active Top Secret Clearance
• Experience conducting equipment installation, testing, and communication
• Excellent oral and written communication skills
• Knowledge in coordinating problem resolution and working across IT functional areas
• Proven Ability to manage multiple task/events simultaneously and deliver on time
• Ability to work in a dynamic and demanding work environment
• 2+ Years of experience working A/V equipment, secure video teleconferencing (SVTC), Voice Over IP (VOIP) and/or network and infrastructure equipment.
Preferred Qualifications
• DHS Experience
• CCVP Certification
• CCNA/CCNP Certification
• Microsoft Certification
• Security+
• CCENT
• CTS (Certified Technology Specialist)
Shift: Day
Potential for Telework: No
Clearance: Top Secret/SCI
Primary Responsibilities
• User level maintenance support for VTC and multi-media systems and operate video conferences
• Provide support for CMS and JWICS infrastructure
• Provide A/V support for hosting facilities
• Periodic inspection and testing of conference rooms
• Maintain system phonebooks/directories
• Provide 24x7x365 support for the setup and operation of VTC and multimedia systems
• Maintain, setup, monitor, and troubleshoot video equipment for users
• Configure and troubleshoot VoSIP devices within Cisco Unified Call Manager
• Assist users with the use of video conferencing systems by providing personal instructions in the use of control interfaces and procedures
• Perform testing with secure mobile services
• Schedule and monitor video teleconferencing sessions
• Knowledge of Cisco Meeting Manager and Cisco Telepresence Management Suite
• Knowledge of Remedy and ServiceNow products and have an understanding of networks as well as voice/video equipment
Basic Qualifications
• BS degree and 2-4 years of prior relevant experience
• Active Top Secret Clearance
• Experience conducting equipment installation, testing, and communication
• Excellent oral and written communication skills
• Knowledge in coordinating problem resolution and working across IT functional areas
• Proven Ability to manage multiple task/events simultaneously and deliver on time
• Ability to work in a dynamic and demanding work environment
• 2+ Years of experience working A/V equipment, secure video teleconferencing (SVTC), Voice Over IP (VOIP) and/or network and infrastructure equipment.
Preferred Qualifications
• DHS Experience
• CCVP Certification
• CCNA/CCNP Certification
• Microsoft Certification
• Security+
• CCENT
• CTS (Certified Technology Specialist)
group id: baseone
