Senior Network Data Comm Analyst

Base One Technologies

Yesterday
Top Secret/SCI
Mid Level Career (5+ yrs experience)
Unspecified
Intelligence
Stennis Space Center, MS (On-Site/Office)

Our Stennis Space Center, MS based client is looking for a Senior Network Data Comm Analyst. It requires an active Top Secret/SCI. Please email me your resume to lli@base-one.com
Work Location: Stennis Space Center, MS
Category: Network Administration and Ops
Travel Required: No
Shift: 12 Hour Shift Pattern
Potential for Telework: No
Clearance: Top Secret/SCI

Job Description:
Supporting the Govt management team, the selected individual will be responsible for providing monitoring of customer network data, applications, and operational architecture through a 24/7 Operating Center environment to ensure Service Level Agreements are met, including:
• Working with Telco providers, LECs, and customers in troubleshooting circuit and data issues
• Answering queries by telephone and e-mail in support of customer hardware, software, network, and telecommunication systems and execution of network procedures
• Provide operational support for all network components and conducts problem determinations, escalations and provides problem resolution

Primary Responsibilities
• Monitoring, installation, modification, testing and servicing of network equipment.
• Assisting and training lower level support employees
• Resolving networking/customer related concerns and issues
• Supporting engineers in troubleshooting network instability
• Communicating to customers and Leidos leadership of any impact to operational continuity
• Possessing a comprehensive understanding of network and device relationships
• Ability to effectively balance priorities and customer needs during periods of outages or moments of degradation of services

Basic Qualifications
• HS diploma and 5+ years of experience working with networks and performing Network Administration/Troubleshooting
• Must be familiar with Windows Systems administration tools and processes
• Knowledge in coordinating problem resolution and working across IT functional areas
• Proven ability to manage multiple tasks/events simultaneously
• CCNA Certification
• SolarWinds experience for network monitoring
• Experience in secret and top secret network topology
• Proven initiative in supporting other NOC personnel in troubleshooting network issues
• Proven capacity to provide professional customer service in a 24 x 7 operational environment

Preferred Qualifications
• CCNP
• JNCIA
• DHS Experience
• Microsoft Certification
• Taclane / Encryptor troubleshooting experience
• Security+
• Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education with 4 years of professional experience

Potential for Telework: No
Clearance Level Required: Top Secret/SCI
Travel: No
Scheduled Weekly Hours: 40
Shift: 12 Hour Shift Pattern
group id: baseone
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Name HiddenSME-IT/Technical /Govt Security Cleared IT Recruiting

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